Loved by Sheraton Santiago Hotel & Convention Center guests
Concierge level buffet
fresh sturgeon
rainfall shower
outdoor pool
gym
"Great facilities- outside pool and outside areas; indoor pool and gym."
Kirk from United Kingdom
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"The location was perfect, very nice place in Santiago not far from airport & shopping center Costanera!"
Greilis from Belgium
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"My my meal was absolutely amazing."
Ed Z from Chile
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5-star Sheraton in Providencia with panoramic Andes views and a 21st-floor lounge
Rooms
Sheraton Santiago Hotel & Convention Center houses 525 rooms and suites, each with a flat-screen TV, a private bathroom with free toiletries, and views of the outdoor pool or the Andes Mountain Range. The 21st-floor Signature Lounge delivers panoramic views over the city and mountains. Accessible rooms and amenities are available for guests with disabilities.
Dining
The award-winning El Cid Restaurant serves a breakfast buffet, lunch, and dinner. The Lobby Bar offers live music and multi-screen sports viewing. Outdoor dining options are set amidst the hotel's gardens and views.
Leisure
The outdoor pool includes new beach cabanas, and the heated indoor pool is open all year. The on-site spa offers relaxation and beauty services, including massage, hammam, steam room, solarium, and spa/wellness packages. The fitness centre provides fitness classes, personal trainers, and fitness/spa locker rooms.
Services
The hotel combines a 5-star hotel with the largest Marriott Convention Center in Santiago, which has 19 event rooms. Meeting and banquet facilities, a business centre, and fax/photocopying services support conferences and events. Family rooms, a children's playground, kids' outdoor play equipment, and pet bowls accommodate families and travelers with pets.
Highlights
Location: Providencia district, 5-minute walk from Pedro de Valdivia Metro Station
Rooms: 525 rooms and suites with Andes Mountain Range views
Dining: Award-winning El Cid Restaurant and outdoor dining in gardens
Wellness: Outdoor pool with beach cabanas and on-site spa with hammam and steam room
Business: Largest Marriott Convention Center in Santiago with 19 event rooms
Extras: Pet bowls, children's playground, and accessible rooms
“The heart of the city pulses vibrantly around this well-appointed hotel, a point of reference noted for its professional and genuinely welcoming staff who elevate the guest experience. Its extensive facilities, including a particularly impressive pool area and noted restaurant with considerate vegan options, underscore a commitment to comfort and discerning tastes. This establishment leaves a distinct impression of dependable quality, a place where both business and personal journeys find smooth passage.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Classic Room Guest room 2 Twin or Single Beds City view
2 persons
240 sq. feet
2 Single beds
Air conditioning
Shower
room details
Superior Room Guest room 2 Twin or Single Beds Pool view
2 persons
370 sq. feet
2 Single beds
Air conditioning
Bathtub
room details
Classic Room Guest room 1 King Pool view
2 persons
240 sq. feet
1 King-size bed
Air conditioning
Shower
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
October 2026 - October 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.4/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Ski storage
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Skiing
Hiking
Cycling
Sports trainer
Guest Parking
Public parking is possible on site for free.
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Children's play area
Spa & Leisure
Seasonal outdoor pool
Indoor swimming pool
Beach umbrellas
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Turkish bath
Steam room
Massage
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Dining Onsite
At the Sheraton Santiago Hotel & Convention Center, diverse dining options await, where guests can indulge in international flavors and enjoy stunning views. With both an indoor dining experience and an outdoor oasis, meals are enhanced by the vibrant atmosphere and artistic presentations.
El Cid Restaurant
International
Ambiance
Elegant dining area or outdoor terrace with views of Providencia.
Key Offerings
An exquisite selection of international dishes paired with fine wines, perfect for a delightful dinner.
Reservation
Recommended.
Dinner only.
Lobby Bar
International
Ambiance
A warm, inviting lounge with a casual, relaxed atmosphere.
Key Offerings
An all-day menu that includes craft cocktails and refreshing beverages, ideal for a light bite or a drink by the pool.
Reservation
Not needed.
Hours vary.
Sheraton Santiago Hotel & Convention Center Location
Ave Santa Maria 1742, Santiago,
Explore Santiago
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Costanera Center
25 minutes walking
Chile's tallest building offers stunning skyline views. Visit the observation deck for a unique perspective on Santiago.
Cerro San Cristobal
25 minutes walking
A prominent hill in Santiago, perfect for hiking and picnics. Enjoy panoramic views and visit the iconic statue of the Virgin.
Plaza de Armas
35 minutes walking
The city's main square surrounded by historic buildings. A center for cultural events and local gatherings.
Sky Costanera
19 minutes walking
An observation deck providing breathtaking views from 300 meters high. Ideal for photography lovers and sunset chasers.
Hiking at Parque Metropolitano
25 minutes walking
A vast urban park offering hiking trails and lush greenery. Great for outdoor enthusiasts seeking a nature escape.
Chilean National Zoo
25 minutes walking
Home to various native species. A family-friendly outing with engaging exhibits and activities for all ages.
Aqui esta Coco
6 minutes walking
An inviting seafood restaurant known for its fresh catch. Signature dishes include ceviche and grilled fish.
Mare Nostrum
6 minutes walking
This Mediterranean spot offers a cozy atmosphere. Try their paella or signature tapas for a flavorful experience.
21bar
6 minutes walking
A lively bar known for its cocktails and live music. Perfect for a night out with friends or a casual evening.
Casa Museo La Chascona
25 minutes walking
The charming former home of poet Pablo Neruda hosts cultural activities. Enjoy guided tours that highlight his life.
Tips on navigating the city
City Centre
Santiago 8 min · 3.2 mi
Airports
Arturo Merino Benitez (SCL) 31 min · 12.7 mi
Aerodromo Rodelillo (VAP) 175 min · 72.5 mi
Underground
Manuel Montt Subway 10 min · 2700 ft
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in public areas at .
Breakfast
A full breakfast is served at the price of USD 25.0 per person.
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian, Portuguese
Year renovated:
2008
Number of floors:
7
Number of rooms:
519
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Breakfast
8.8/10
Cleanliness
8.6/10
Comfort
8.7/10
Facilities
8.4/10
Free Wi-Fi
9.5/10
Location
8.9/10
Paid Wi-Fi
8.3/10
Staff
8.7/10
Value for money
7.9/10
Pros
Professional staff
Premium location
Luxurious rooms
Cons
Dated rooms
Slow service
Inaccessible amenities
Guest reviews
based on 2194 reviews
4/5
based on 1865 reviews
8.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.